Certificate
长沙米拓信息技术有限公司成立于 2009 年 6 月，是一家专注于「为中小企业提供信息化服务」的软件企业。公司一直围绕互联网相关软件进行自主开发和运营，旗下主打产品平台有：米拓建站、米拓单页制作平台、米拓流程管理系统。米拓建站：与其他建站公司不同的是，我们自创业之初就自主研发了一款免费开源的企业级 CMS ——米拓企业建站系统（MetInfo ），并且以 MetInfo 为核心产
Technical training
Aoweled provide free training based on the manual, system use guide and maintenance guide to user. The training include system use, system maintenance and equipment protection.
After-sales services modes
Phone & Email & Msn & Skype& Remote control service
1. Aoweled provide 12 – hours – phone service when you meet any problems for our products.
2. You can contact our after-sales service engineers online to communicate, to show how to operate.
3. We can help client operate his computer remotely via Internet, to install and set up software for customers as well, and to dispose of the technical fault of LED display system software.
Please tell us below information when you contact us.
- Your name, phone number and the country you from.
- Detailed fault information or photos.
- Our after-sales service engineers will offer technical support and guidance based on your description.
On-site service
We will send engineer to offer on-site service with your assistance upon your requirement.
AOWEled after-sales services are mainly related to the failures as below:
Hardware failure, connector failure, and control system failure, control software failure, the failure of accessories provided by us. The services under warranty are divided in o the paid services and the free services.
Free services under warranty
1.Failures of module, power supply and fan in the display.
2.Control system failures (sending card, receiving card, DIV graphic card)
3.Failures of connecting wires inside display cabinets supplied by Aowe.
4.Failures of control software
Paid service under warranty
1.Failures not caused by Aowe’s construction(such as, structure decoration etc).
2.Failures caused by incorrect operation to screen.
3.Failures caused by natural disaster.
